UTILITY HOOKUP


(Listed below is information on getting various utilities connected.)
Electricity
  Duke Energy
  see website for ∙ office/payment locations ∙ www.duke-energy.com
  Office hours M-F, 8 a.m. - 5 p.m.
  (800)726-2427 - 24 hour phone service
  Call at least 24 hours in advance. Will run credit check; may require a deposit.  Co-signer or letter of credit may substitute for a deposit.
 
Water
  City of Durham - Water Customer Service
  101 City Hall Plaza ∙ Durham, NC 27701
  Office hours M-F, 8 a.m. - 4:30 p.m.
  (919) 560-4411
  Must go in person with copy of signed lease; call for their list of questions for a credit check.
 
Natural Gas
  PSNC Energy
  1315 Old Oxford Rd. ∙ Durham, NC
  Office hours M-F, 8 a.m. - 5 p.m.
  (919)317-4560 / (877) 776-2427
  Can be done by telephone. Will run credit check; may require a deposit. May require a copy of the lease, drivers license and social security card. Letter of credit may substitute for deposit.
 
Oil/Kerosene
  Couch Oil Co. (There are other companies)
  2907 Hillsborough Rd. ∙ Durham, NC 27705
  Office hours M-F 8 a.m. - 5 p.m., Saturday 9 a.m. - 12 p.m.
  (919) 286-5408
  Can be done by telephone. Couch Oil will run a credit check. Call in the morning for same day service.
 
Telephone
  Verizon
  1058 W. Club Blvd. ∙ Durham, NC
  Customer Service 888-260-7843
  see website for additional information: www.verizon.com
  Can be done by telephone.
 
Cable TV
  Time Warner Cable
  708 E. Club Blvd. ∙ Durham, NC 27704
  Office hours M-F 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
  (919)595-4892