Utility Hookup

Electricity
Duke Energy
For office/payment locations, please visit www.duke-energy.com.
Office hours: M-F, 8 a.m. - 5 p.m.
24 hour phone service: (800)777-9898 Call at least 24 hours in advance. Will run credit check; may require a deposit.  Co-signer or letter of credit may substitute for a deposit.
 
Water
City of Durham - Water Customer Service
101 City Hall Plaza ∙ Durham, NC 27701
Office hours: M-F, 8 a.m. - 4:30 p.m.
Phone: (919) 560-4411
Must go in person with copy of signed lease; call for their list of questions for a credit check.
 
Natural Gas
PSNC Energy
1315 Old Oxford Rd. ∙ Durham, NC
Office hours: M-F, 8 a.m. - 5 p.m.
Phone: (919)317-4560 / (877) 776-2427
Can be done by telephone. Will run credit check; may require a deposit. May require a copy of the lease, drivers license and social security card. Letter of credit may substitute for deposit.
 
Oil/Kerosene
Couch Oil Co. (There are other companies)
2907 Hillsborough Rd. ∙ Durham, NC 27705
Office hours: M-F 8 a.m. - 5 p.m., Saturday 9 a.m. - 12 p.m.
Phone: (919) 286-5408
Can be done by telephone. Couch Oil will run a credit check. Call in the morning for same day service.
 
Telephone
Verizon
1058 W. Club Blvd. ∙ Durham, NC
Phone: 888-260-7843
See website for additional information: www.verizon.com
Can be done by telephone.
 
Cable TV
Time Warner Cable
708 E. Club Blvd. ∙ Durham, NC 27704
Office hours: M-F 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
Phone: (919)595-4892